Support

Use the troubleshooting guide for common Jira configuration and permission problems. If the problem remains, send support enough context to reproduce it without including confidential issue content.

Quick Links

• Common Issues & Questions — check missing controls, permissions, fields, sprints, and releases.
• Privacy Information — understand how the app handles data.
• End User License Agreement — review the terms and conditions.

Need More Help?

Contact support@realigned.io and include:

• the app edition and hosting type;
• the Jira project type and the page where the problem occurs;
• the steps you took and the result you expected;
• the exact error message, if one appears;
• a screenshot with sensitive issue data removed.

Do not send passwords, API tokens, or confidential issue descriptions.